Alliance for Community Capacity Building in Northeast India (ACCBNE)
57 Newington Drive
North Shields, Tyne and Wear
Email: admin@accb.org.uk

The following describes the policies and practices of Sightline Institute with regard to the collection and use of personal information from users of www.accb.org.uk subscribers to our various email news products, and donors. Throughout this page, the terms “we,” “us,” and “our” are meant to include ACCBNE staff, contractors, and volunteers.

We have the utmost respect for your privacy and will not trade, sell or exchange your personal information with anyone. We only share your information with third parties we have contracted with to provide you services on our behalf, as described below under “With whom we share the information.”

When it comes to collection and use of personal information, our guiding questions are: 

• “Will having this information help us better serve this individual?”
• “Do we have permission to use the information in this way?”
• “Is this use of the information required in order to fulfill the expectations of the individual?”

Information we collect about you

Registration

In order to subscribe to any of our e-newsletters, or download premium content , including certain books and maps, you need to register with our site (this is free). During registration, you must supply us with your email address (which is your unique user name), name, and a password. Optionally, you may also subscribe for one or more enewsletters, and provide other demographic information like zip/postal code, profession, and issue areas of interest. If you do not supply a “display name” during registration, we will assign one for you based on the first part of your email address (your display name is shown at the top right of the site when you are logged in). You may update and change this information by going to Manage Profile.

Browsing the site

When you visit our website, we collect information about your session (e.g. session length, pages visited, files downloaded) based on either the IP address of your computer (if you are not a registered user), or your unique user identifier (if you are a registered user). Our website uses cookies to facilitate this tracking. For an excellent description of cookies and how they work see Wikipedia on cookies.

This information is stored in log files maintained by our website host.. Log data is used in aggregate to analyze how people use our website.

Donating

When you donate to us, whether online, by mail, or on the phone, we ask for your name, address, email address, phone number, and payment method. If you pay by check, we keep a photocopy of your check. If you pay by credit card, we do not keep a record of the transaction, but do not store your credit card number on our website. We also maintain pertinent information about you and your gifts in a secure database, including but not limited to gift amounts, dates, payment types, and any special gift terms or conditions.

Commenting on a blog post or other content

You are welcome and encouraged to comment on our blog and other content. You do not need to register to do this, you only need to supply your name, your comment, and your email address should we need to follow up with you regarding your comment. Only the name you supply and your comment will be displayed on the site to the public. This information is stored by the host of our website.

Submitting a news item

We encourage readers to submit news items of interest to the reader of this site. In this process we ask for your name, email address (in case we need to follow up with you), and information regarding the news item. If our editor chooses to include your news item in the day’s edition, you will be acknowledged by name on the website.

Forwarding an item to a friend

Throughout our websites and email newsletters, we offer the option for you to forward items to a friend. In this process we use an online form collect your name, email address, an optional comment from you, and the email address of your friend. This information is used to deliver the item to your friend, but is not stored by us; the email address(es) that you provide to use this feature will only be used to send the requested item.

Participating in a survey, contest, or special offer

Several times a year, Sightline hosts optional surveys, contests, and special offers, each of which may ask you for additional information about your experience, opinion, or demographics. This information is maintained on a secure server accessible only by staff.

How we use the information

Aggregate information

Our goal is to help you be an effective advocate for, or broadcaster of, important ideas. Therefore, the majority of the information we collect, from website tracking to survey responses, has to do with what your interests are and how you use (or would like to use) our work. We analyze this data in aggregate and in segments and use this information in order to provide better research, content, design, organization, and delivery of our work to you.

Email addresses

If you are a registered user, your email address is your unique identifier, or user name. As a registered user, you are able to download premium content, and subscribe to our enewsletters.

If you are subscribed to any one of our enewsletters, we will use information you’ve provided to deliver and tailor them for you. We may also send you by email occasional invitations to surveys, appeals for funds, and administrative or other notices regarding the website, its contents, and your registration.

Donors who supply their email address may also receive occasional updates and appeals for funds via email, independent of any enewsletter subscriptions, with the option to opt-out at any time.

When you submit questions or comments to a Sightline staff member by email (via a link on the website, e.g.), we will use your e-mail address to respond directly to you.

Except as explained in this policy, Sightline Institute does not send unsolicited e-mail.

Other individual information

When you are logged into the site, your “display name” will appear on the top right of every page. Unless you provided a different one when you registered, your “display name” is everything before the “@” in your email address. You may change your display name by going to Manage Profile. 

When you participate in any public forum hosted by or on behalf of Sightline, information you submit will be made publicly available and attributed to you. For example, when you provide a public comment on a Daily Score (blog) post or other page, both your comment and the name you supply will be shown on the page for other website visitors to see. This information may be copied or shared by other people, and Sightline has no control over who obtains the information or what they do with it.

If you supply us with your postal address you may receive periodic mailings from us with information on research and services, fundraising, or upcoming events.

If you supply us with your telephone number we will only call you with information regarding orders your have placed, donations, donor-member benefits, or to update contact information. On rare occasions we may contact you by phone to seek input or advice on a particular policy issue or opportunity.

If you make a donation to Sightline, we will acknowledge your generosity in our annual report, website, and other fundraising materials, unless you request at the time of your donation to be acknowledged anonymously. We will also use the information you provide to deliver notes of thanks, tax receipts, and your benefits of membership, including books and invitations to special events.

If your participation in a contest, survey, or special offer entitles you to a prize or other gift of thanks, we will use information you provided to us to fulfill your prize. Some survey information may be maintained with your profile so we can tailor the presentation of our work to you.

With whom we share the information

We may share aggregate information about our audience (e.g. demographics, interests, website usage) with donors, partners, website users or other interested parties. Please note that this is not personal information, only general summaries of the activities and interests of our audience.

Third party service providers

We will not share individually-identifying personal information about you with third parties without your permission, with the exception of service providers or other organizations we contract with to fulfill services on our behalf (e.g. delivering email or mail, executing credit card transactions), or under the circumstances described in Compliance with Legal Requirements below.

Compliance with Legal Requirements

We may disclose personal information if we are required to by law, or we believe that such action is necessary to (a) comply with the law or with legal process, (b) protect and defend our rights and property, (c) protect against misuse or unauthorized use of accb.org.uk, or (d) protect the personal safety or property of our users or the public. As such, if you attempt to pose as someone else, we may disclose information about you or your actions as part of an investigation into any harm done by your actions.

Security

When we transfer and receive certain types of sensitive information, such as financial information, we redirect visitors to a secure outside vendor’s server (currently Paypal). To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place physical, electronic, and managerial procedures to protect the information we collect online.

Business Transitions

If ACCBNE were to merge with or acquire another entity, or sell a portion of its assets, some information regarding donors, subscribers, registered website users, and/or website visitors may be transferred.

How you can manage the use of your information

On the Manage Profile page, you can update or correct inaccuracies in your registration information, subscribe or unsubscribe from enewsletters, and change your password.

Sightline maintains other information, especially about donors, that is not accessible on the website. Upon request we will provide you with access to information that we maintain about you, including financial information (e.g., credit card account information), transaction information (e.g., dates on which customers or donors made purchases or donations, amounts, and types of purchases), or contact information (e.g., name, address, phone number). If you need this information corrected or updated, please call, email, or write us at the contacts provided above.

We respect those that wish to receive the benefits of registration but otherwise wish to have no contact at all with the organization. If you wish to have no email contact, phone contact, or mailings from Sightline, please call, email, or write us at the contacts provided above. We will process the request within 10 business days of receiving notice. We reserve the right to contact you for customer service purposes regarding any transactions you initiate with Sightline.

If you feel that this site is not following its stated privacy policy, you may contact us at the above addresses or email us.

Miscellaneous

We do not currently partner with or have special relationships with any ad server companies.

ACCBNE is not responsible for the content or the privacy policies of websites to which it links.

From time to time, we may use website visitor information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes. If you are concerned about how your information is used, you should check back at our website periodically.